What is the primary direction of upward communication?

Upward communication refers to the flow of information from lower levels in an organization to higher levels. This type of communication is crucial for informing management about the concerns, opinions, and suggestions of employees, allowing for better decision-making and fostering a more inclusive work environment.

When subordinates convey feedback, report issues, or share ideas with their managers, they are engaging in upward communication. This can lead to improved morale and job satisfaction since employees feel that their voices are heard and valued by the administration. In organizations, this type of communication is essential for addressing problems at all levels and creating transparency in operations.

The other options represent different communication flows that do not define upward communication. Communication from managers to subordinates reflects a downward approach, while peer interactions represent lateral communication. Communication from the public to administration involves external feedback rather than internal organizational communication. Therefore, the primary direction of upward communication is accurately identified as being from subordinates to managers.